We also tried the Pacific restaurant for the other two nights which was amazing, steak and fish was beautifully cooked. Amicci was an Italian restaurant and by far our very favourite. We recommend calling ahead to confirm details. We also had a power out in the resort while staying, I get it, things happen and certainly the power going out is not the resorts fault. Heli-tours over Heart Reef, basking in infinity pools, snorkelling alongside green turtles, indulging in culinary artistry and soulful spa treatments are just the beginning of the bespoke guest experience delivered at Resort amidst the breathtaking beauty of the Whitsundays. InterContinental Hayman Island Resort will reopen from 1st September 2020*, operating in accordance with the public health orders of the Queensland and Australian Federal Government in response to COVID-19. Also casual. This will give you great feedback that you can act on. To book your transfer or make an enquiry, please reach out to our reservations team on Nestled at the northernmost point of Australia’s Whitsunday archipelago, Hayman Island unlocks the heart of the Great Barrier Reef by placing you moments away from Langford Island, Bali Hai, Blue Pearl Bay and Hook Island, while gifting direct access to the region’s icons through exclusive partnerships with Ocean Dynamics and Helireef.The stunning surrounds of Hayman Island offer immersive experiences for every guest; relax into rejuvenating spa treatments, dip into iconic swimming pools or hideaway in secluded coves as you indulge in gourmet picnics. People don't go to this resort many times outside of a special occasion so give them a reason to come back and provide good word of mouth with friends and family. Again, thank you for your review and your visit to our hotel. There is nothing they don't have. What I would say is that you can communicate to staff and guests about what's happening so they can work out what to do. I am sorry, if you want to charge this amount for a ferry transfer and then $1000 a night the least you can do is put a guest service person on to tend to your guests. As we sat down the captain came down and asked if we wanted a drink, he proceeded to ask us to be patient as there was no guest services agent provided on the trip and the boat crew are doing service. Discover the inspiration and expertise to make your event incredible with stunning venues, locally-sourced banquet menus and destination-inspired teambuilding experiences in the heart of the Great Barrier Reef.Three distinct wedding packages set the scene for a one-of-a-kind celebration. You get dumped at a table and then just go find whatever you need. There is a small shop on the island which serves some sandwiches, ice cream, drinks, coffee, wine, some Hayman souvenirs and other items. Thank you to the friendly and efficient staff.Dear Mike, thank you first and foremost for entrusting the team at InterContinental Hayman Island Resort with your birthday celebration. We hope you have a safe journey home. It looked like she was more worried about her tax documents that had been all over the counters than in the paying guests. Are any cleaning services offered at InterContinental Hayman Island Resort?Yes, dry cleaning and laundry service are offered to guests. I am so sorry to learn that you did not have a great experience during your stay. We have been here many times over the years through the different owners with the only exception being The One & Only group. At Amici, it took 40 minutes before we were even acknowledged and served water. Dinner in this restaurant was eventually lovely and I say eventually because we had to wait 30 mins for fresh oysters and almost 2 hours for a steak. Each room has a couple of complimentary water bottles to fill at the water stations dotted around the resort plus a lovely complimentary "beach bag" for us to take our books & whatever else to the pool or beachside with us. We were given a roomn upgrade with a suite of rooms overlooking the lagoon, which was excellent. It was our first day for breakfast and we entered the restaurant, we had expectations of being told what was on offer and how the team could help us but no they didn't happen.

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