We are delighted to hear that your trip was memorable and that you enjoyed our reimagined Wellness Suite, the Mexican cuisine and our service. Our private outdoor hot tub was dirty and full of leaves. An undercooked pizza, CaesarDear CatherineJohn75214, Thank you for this wonderful review! Until then safe travels and please let us know how we can be of service to you and your clients. We are grateful that you chose to share your experiences with us and others on TripAdvisor and look forward to welcoming you all back on your next visit! Courtesy of Rosewood Mayakoba The Riviera Maya playground of choice for many a paparazzi-avoidant celeb, Rosewood Mayakoba makes social distancing look easy, even when fully booked. They just anticipate everything and the service they provide is amazing. Taxes and fees that are shown are estimates only. Best property I've ever experienced. The addition of the adult only beach club is great and the three waist deep pools were our daily home away from home! View deals for Rosewood Mayakoba, including fully refundable rates with free cancellation.
We look forward to having you as your guest once again and showing you the service experience we pride ourselves on. This property will meet every need you have.
Beach rooms with gorgeous views and candle lit paths. We certainly are working to maintain our level of service during these unprecedented times and appreciate your kind words, associate shout out and useful feedback. WiFi and parking are free, and this hotel also features 6 outdoor pools.
See 2,263 traveler reviews, 2,737 candid photos, and great deals for Rosewood Mayakoba, ranked #2 of 263 hotels in Riviera Maya and rated 5 of 5 at Tripadvisor. Warm regards, Mariajose Rodriguez Resort ManagerWhat an amazing time to get away for 5 days during the fourth of July. In fact, one morning (and only one morning), it was rather crowded for breakfast so we had to move to an outdoor area opposite the regular breakfast area and we did not even have to ask for an umbrella to be brought to us for shade. To the left, the living room with dining area and patio with plunge pool. Definitely one of the best hotels to stay in the Riviera Maya.I mean come on!!! The La Ceibre dinner is held in a magical garden with other guest, staff and exceptional farm to table food - it just can’t be missed. Throughout my entire stay, I felt very comfortable that the hotel had the correct cleaning and sanitization measures in place. A boat is waiting to take you to your room, with a signature juice drink. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. They just anticipate everything and the service they provide is amazing. Search for Fairmont Mayakoba discounts in Playa del Carmen with KAYAK. Just my opinion. Now $556 (Was $̶9̶1̶5̶) on Tripadvisor: Rosewood Mayakoba, Riviera Maya. We are delighted to hear what you loved most about the Resort and have made note of your lunch experience so we can work on improving that upon your next visit. We remain dedicated to our commitment to service and look forward to working towards these improvements. Management and staff were great. I was wrong! I would recommend this location for sure. While Sargasso continues to be an unpredictable natural phenomenon throughout the Caribbean, we will not let up in our efforts to keep it at bay and on off our shores on such days. Popular attractions Quinta Avenida and Maroma Beach are located nearby. We will continue practicing our stringent protocols that are in line with Rosewood Hotel Group’s global health and safety program, Commitment to Care, as well as the guidelines issued by the World Health Organization (WHO) and local government health officials. The next morning the breakfast arrived an hour late. Our guests praise the helpful staff and the comfy rooms in our reviews. I was able to escape the crazy back in the US. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.
We were incredibly disappointed to learn of the service challenges you encountered during your stay as it certainly is not reflective of the standards we uphold nor the reputation we have earned. As you can attest to, the safety and wellbeing of our guests and associates remains Rosewood Mayakoba's utmost priority. Butler service is wonderful to making sure you get what you need at all times. Saludos, We look forward to your return, which will hopefully be during less crazy times! Most rooms overlook the winding lagoon in the mangroves. Dear briancherry07, Thank you for your wonderful review and for choosing Rosewood Mayakoba for your family getaway! Can't wait to come back.
No matter who you are traveling with, family, partner, friends, or solo, our team is committed to making you feel at home and to providing a magical and memorable experience. El Camaleon Mayakoba Golf Course is minutes away. One of the trip highlights was a late night cart ride to our room where we were welcomed by a 13' crocodile on the cart path!! Arriving at the resort, is the first peak at the detail level of the service. You can also visit the restaurants in the surrounding hotels if you’re over the Rosewood options. Discover genuine guest reviews for Rosewood Mayakoba along with the latest prices and availability – book now. Muchas Gracias, I am a travel agent and visited this property to see the safety and it was amazing to see every protocol was followed to the tee.
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